2021: It’s Time to Adopt a Digital Freight State of Mind

Posted by Harriet Mills on Jan 6, 2021 11:40:00 AM

Did you know that even the smallest shipper can take advantage of the huge advances in freight technology simply by using the right transportation partner? That is not the only good news. These platforms are available at no cost to the shipper or their business. Whaaa? Yes, it is true. 

There is no better time than 2021 to embrace a data-driven mindset, and the reasons are many—the most important one being because you simply can! Freight brokers and 3PLs have invested millions in the digitization of the supply chain, optimizing every step of a shipment transaction so that freight moves more quickly, accurately, and cost-efficiently than ever before.  That saves shippers thousands on freight spend each year. Since all this newfangled tech is free and easily accessible, why wouldn't a shipper want to use it?

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Freight Theft During the Pandemic-Troubled Holidays

Posted by Harriet Mills on Dec 9, 2020 1:42:43 PM

This is the time of year when everyone in the logistics industry should be on the lookout for heightened cargo-theft activity. Historically speaking, holidays have been prime time for thieves to hone their skills and get away with as much plunder as possible. This year, because of COVID-19, cases of cargo theft are increasing.

Why have cargo thefts increased?

Part of the reason is sheer volume. Freight volumes for durable goods have hit an all-time high in 2020, with significant fluctuations in the marketplace. Volumes and capacity have unexpectedly surged from one quarter to the next, echoing the increases in COVID-19 cases. Consumer behaviors such as overstocking on paper goods and online shopping have resulted in a hectic logistics industry with tight capacity and high rates. For truck robbers, this unexpected freight boom has created opportunity by putting tons of goods on the road, and at risk.

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Tags: truckload freight shipping, cargo theft, Freight theft, Truckstop criminals

Freight Claims Management - How to get the most reimbursement

Posted by Harriet Mills on Nov 24, 2020 3:56:06 PM

Nobody looks forward to dealing with freight claims, but they are a necessary part of doing business. Even though they can be frustrating and time-consuming, the way you process a claim can be the difference between receiving full compensation or kicking yourself because you made an avoidable, costly mistake. If a consignee (or shipper) does not follow proper procedures in the claim process, there is the possibility that he or she will not receive any reimbursement. 

"I am thinking about outsourcing my claims management. Why should I do that?"


There are many reasons to consider outsoucring your freight claims management. It can improve your cash flow, capture lost revenue, provide timely resolution, and reduce the loss of valuable resources that might otherwise be tied up tracking down and filing claim information. 

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Tags: Freight claims, cargo insurance

Protecting Your Freight with Shipper's Interest Insurance

Posted by Harriet Mills on Nov 4, 2020 9:13:14 AM

Why Do I Need Shipper's Interest Cargo Insurance? 

What is the first question you ask when the unexpected happens and you are facing lost, stolen or damaged freight? For most shippers, it is … “Am I covered?”

 

You know you need to file a claim, but first comes the headache-inducing, fact gathering chore that is necessary with any accident or loss. You need answers to: Is everyone okay? How much damage is there? Who is responsible? What will insurance cover? Who is at fault? How much will it cost my company in time and lost revenue? What do I do next?

When facing these freight claims issues, the time it takes to deal with unpaid and unresolved problems is costly for your company in more ways than you think. No matter what disaster comes your way, being prepared and knowing how to take care of it quickly will let you get back to your main business of conducting business.

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Tags: Shipping Truckload, Freight claims

Freight Claims & Insurance: What you Don’t Know can Hurt you

Posted by Choptank Transport on Oct 15, 2020 10:57:12 AM

You’ve got the best freight insurance in the world, right? Sure you do—until you have a claim, that isWhen compensation is needed, some policies can turn out to be about as much good as a screen door in a submarine. In other words, you're not covered.

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Tags: frozen freight shipping, truckload freight shipping, Freight claims

Peak Season Capacity Remedies

Posted by Harriet Mills on Oct 8, 2020 3:28:45 PM

Our Team of Logistics Pros Offer Shippers Valuable Insights 

U.S. Shipping Volumes

The leaves are falling and so may be your profits this peak season. It is a wild and wooly freight market this year and the supply chain has dealt shippers a tough hand. We are fighting a pandemic that has far-reaching economic and personal ramifications. Shipping volumes are 50 percent higher than either of the last two years. High rates and lack of capacity keep gnawing away at profits, just like the virus keeps rearing its ugly head around the country. Relying on historical trends has become pointless with a market that is as unpredictable as this year’s presidential race (or as President Trump’s next tweet). 2018 dealt us a bull market, 2019 was flat, and well, we all know the story this year.

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Tags: Truck Rates, Freight costs, truckload freight shipping, Shipping Truckload

Putting "He-Said, She-Said" to Rest

Posted by Harriet Mills on Aug 14, 2020 11:40:38 AM

Documentation: The Essential Safety Net in Cold Freight Shipping

 

 

Tracking & Real-Time Visibility


Less than a decade ago, a shipment of frozen fish would leave a dock in California and possibly go through several different states and several different temperature zones before arriving at its destination. It also may have had several deliveries along the way. The shipper knew it was frozen when it left its place of origin, and the receiver made a notation that it was frozen upon arrival at its destination. But what about the four hours it sat in an open truck while other cargo was being unloaded on a hot 102°F day in the Southwest? Before GPS tracking and real-time visibility, there was no way of knowing what happened in between points A, B, C, and D.

 

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Tags: refrigerated freight services, frozen freight shipping, truckload freight shipping, Shipping Truckload

Cold Freight Shipping: Preparation is Everything

Posted by Harriet Mills on Aug 6, 2020 8:25:44 AM

Packaging, Palletizing, Staging and Pre-cooling

It may sound simple, but shipping refrigerated cargo successfully starts with proper packaging, palletizing, and loading of the product. Many claims relating to spoiled or damaged temperature-controlled cargo begin with poorly executed pre-loading procedures. 

 

These topics and others will be the focus of our upcoming webinar, "Refrigerated Shipping: Myths versus Facts." In the meantime, read on to learn some of the most important things shippers can do to keep their perishable freight safe.  

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Tags: refrigerated freight services, frozen freight shipping, truckload freight shipping

Proper Produce Pulping and Mixed Loads

Posted by Harriet Mills on Jul 30, 2020 9:09:53 AM

What’s the big deal about pulping?

Taking temperatures isn’t just something you should do for COVID-19. It is an essential part of shipping produce on refrigerated trucks. In the logistics industry the process is called pulping, and it is the act of taking the fruit’s or vegetable’s temperature during various stages of the shipment.

 

If God had written ten commandments for shipping produce, the first commandment would be, “Thou shalt not put a warm load of melons straight from the field into a pre-cooled truck and expect it to deliver on-temp.” Every cold chain shipper should know this.

 

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Tags: Shipper News, Cold LTL, refrigerated freight services, frozen freight shipping, truckload freight shipping

Food Waste in America's Supply Chain

Posted by Harriet Mills on Jul 23, 2020 9:42:18 AM

 

Ready to hear some crazy statistics about America's food in the supply chain? Before I divulge any numbers, let's look at the big picture concerning the food we ship in this country.

 

The food we grow in the United States combined with the food we import is more than enough to sustain the population amply. That's the good news. The bad news is there are still more than 37 million starving people in the U.S., reports Feeding America—but the real kicker? Of all the food waste in this country, up to 40 percent occurs in the supply chain, according to the USDA's website. Do we have any control over this astronomical percentage? Well, let's just say we can do better.

 

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Tags: Shipper News, Cold LTL, refrigerated freight services, frozen freight shipping, Shipping Truckload, nursery freight