For almost a decade, technology has been a primary focus for transportation and logistics companies. It had been an industry that desperately needed to replace years of disjointed and fractured practices. Now fiercely competitive, 3PLs (third-party logistics companies) are racing to streamline the supply chain through greater efficiency and real-time visibility, ditching the old paperwork-heavy processes that cost all parties too much time and money. In the supply chain, innovation is the name of the game.
When COVID-19 turned the world upside down, the way goods moved was suddenly thrust into the spotlight. Unexpected panic-buying behaviors by consumers emerged, with essentials like toilet paper and other frequently purchased staples vanishing off grocery shelves as fast as a puff of smoke on a windy day. The world of logistics could not keep up.